The Antecedents of Employee Engagement and its Impact on Organizational Performance: A Mediating Role of Job Satisfaction in The Private Banking Sector of Sindh, Pakistan

Authors

  • Rafique Ahmed Khoso Lecturer, Management and Business Administration, Shaheed Benazir Bhutto University, Shaheed Benazirabd. Author
  • Prof. Dr Imamuddin Khoso Director, Institute of Business Administration, University of Sindh, Jamshoro. Author
  • Akram Khan Shahani Assistant Professor, Institute of Business Administration, University of Sindh, Jamshoro. Author

Keywords:

Job Satisfaction, Organizational Performance, Private Banking Sector, Employee Engagement

Abstract

Study Objective: To examine the mediator role of Job satisfaction in private banking sector of Sindh Pakistan and what is the role of Employee Engagement and its antecedents to enhance organizational performance. 

Data Collection: To collect primary data questionnaire was administered to the private banking sector of the Hyderabad district and structured literature research and printed material of banking reports were used for secondary data.  

Data Analysis: Applied quantitative method with descriptive statistics, exploratory, Structural Equation Modeling (SEM) and Partial Least Squares (PLS) to asses Validity and hypothesis test. 

Sample Size: This research used 205 questionnaires as a sample out of 450 total population of the banking sector of Hyderabad district.

Results: The study executed eight hypotheses to underscore the significant impact on organizational performance due to the mediatory role of job satisfaction with the contribution of antecedents of employee engagement and out of eight seven hypotheses were found positively and shows significant relationship with organizational performance only one hypothesis Organizational Justice (OJ) has negative relationship with employee engagements indicates rejected. Furthermore, it was verified that Job satisfaction and employee engagement both have a positive effect on organizational performance and also employee engagement directly exhibit a significant effect on organizational performance. 

Findings: These findings emphasize the principal position of improvement in job satisfaction among banking employees to strengthen organizational performance. Furthermore, they clarify a complex relationship among employee involvement, job satisfaction and organizational performance, making the need for more research and individualized interventions to improve performance explicit of private banking sector in Hyderabad Sindh. 

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Published

2024-06-30

How to Cite

The Antecedents of Employee Engagement and its Impact on Organizational Performance: A Mediating Role of Job Satisfaction in The Private Banking Sector of Sindh, Pakistan. (2024). International Research Journal of Management and Social Sciences, 5(2), 88-105. https://irjmss.com/index.php/irjmss/article/view/274

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