A Correlational Study of Leadership Support, Emotional Intelligence, Self-Efficacy and Job Satisfaction in Public Sector Employees
Keywords:
leadership support, emotional intelligence, self-efficacy, job satisfaction public sector, employeesAbstract
Leadership support within an organization plays a crucial role in strengthening the employees' connection to the organization. The significance of job satisfaction plays a crucial role in assessing the performance and success of the public sector. Employees in the public sector encounter various challenges within their work environment, which can impact their job satisfaction, productivity, and overall well-being. Elements such as inadequate leadership support, diminished self-efficacy, and insufficient emotional intelligence may lead to decreased job satisfaction among public sector employees. This research study aims to examine the relationship between leadership style, emotional intelligence, self-efficacy and job satisfaction public sector employees. The objective of the study is 1) To examine the relationship among leadership style, emotional intelligence, self-efficacy and job satisfaction public sector employees. Whereas, the Hypothesis described is 1) There is no significant relationship among leadership support, emotional intelligence, self-efficacy and job satisfaction public sector employees. This research study was conducted using a descriptive type with a quantitative approach. The researcher proposes a population of employees engaged in the public sector. The researcher determined a sample size of 400 for questionnaire distribution, with a target of 250 completed responses required for analysis. The five-point Likert scale was developed and utilized to gather data from respondents. The respondents were assured that the data would be utilized solely for the purposes of this research study. The collected data after analysis revealed that there is a strong correlation between the variables such as, leadership style, emotional intelligence, self-efficacy and job satisfaction. The leaders with effective leadership style can run the organizational matters smoothly with highest productivity. Those leaders who have the skills to deal with the emotions of the employees can develop their self-efficacy and inspire that brings jobs satisfaction among them resulting better organizational productivity.
References
Afifah, U., Sari, R. N., Anugerah, R., & Sanusi, Z. M. (2015). The effect of role conflict, self-efficacy, professional ethical sensitivity on auditor performance with emotional quotient as moderating variable. Procedia Economics and Finance, 31, 206-212.
Canrinus, E. T., Helms-Lorenz, M., Beijaard, D., Buitink, J., & Hofman, A. (2012). Self-efficacy, job satisfaction, motivation and commitment: Exploring the relationships between indicators of teachers’ professional identity. European journal of psychology of education, 27, 115-132.
Charoensukmongkol, P., Moqbel, M., & Gutierrez-Wirsching, S. (2018). The role of coworker and leadership support on job burnout and job satisfaction. Journal of Advances in Management Research, 13(1).
Clarke, N., & Mahadi, N. (2017). The significance of mutual recognition respect in mediating the relationships between trait emotional intelligence, affective commitment and job satisfaction. Personality and Individual Differences, 105, 129-134.
Gupta, R., Singh, N., & Kumar, R. (2017). Longitudinal predictive validity of emotional intelligence on first year medical students perceived stress. BMC medical education, 17, 1-6.
Jordan, P. J., & Troth, A. (2021). Emotional intelligence and leader member exchange: The relationship with employee turnover intentions and job satisfaction. Leadership & Organization Development Journal.
Miao, C., Humphrey, R. H., & Qian, S. (2017). A meta-analysis of emotional intelligence effects on job satisfaction mediated by job resources, and a test of moderators. Personality and Individual Differences, 116, 281-288.
Nielsen, K., Yarker, J., Randall, R., & Munir, F. (2019). The mediating effects of team and self-efficacy on the relationship between transformational leadership, and job satisfaction and psychological well-being in healthcare professionals: A cross-sectional questionnaire survey. International journal of nursing studies, 46(9), 1236-1244.
Podsakoff, N. P., LePine, J. A., & LePine, M. A. (2017). Differential challenge stressor hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: a meta-analysis. Journal of applied psychology, 92(2), 438.
Sari, N., Suwarno, B., & Sofyan, D. (2018). The Relationship between emotional intelligence and students English achievementat X Mia And Iis of SMA Negeri 8 Bengkulu. Journal of English Education and Teaching, 2(1), 28-35.
Zampetakis, L. A., & Moustakis, V. (2011). Managers’ trait emotional intelligence and group outcomes: The case of group job satisfaction. Small Group Research, 42(1), 77-102.
