The Era of Digitalization of Islamic Banking: The Case Study of New World Order
Keywords:
digitalization, Islamic finance, financial technology, customer experience, digital bankingAbstract
The integration of digital technologies into the Islamic financial system has transformed both macroeconomic and microeconomic activities. In the contemporary world, digitalization is a driving force that shapes economic processes across industries. Often referred to as information and communication technology (ICT), digitalization enhances the accessibility, speed, and dissemination of critical financial information, which in turn supports economic growth. By leveraging advanced ICT tools, Islamic banks are able to streamline their operations, improve transparency, and offer more efficient services to customers. Mobile applications and digital platforms provide users with convenient, intuitive, and secure access to banking services, reflecting the increasing penetration of digital tools in everyday life. The collaboration between Islamic banking institutions and technology providers is fostering innovative information systems that simplify transactions, reduce operational costs, and promote financial inclusion. As a result, the rise of a digital economy is not only reshaping banking practices but also contributing to the broader development of economic, educational, and service sectors. Digitalization, therefore, serves as a pivotal mechanism for enhancing efficiency, customer experience, and overall economic performance in the Islamic financial sector.
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